Absolutely, as long as it’s related to your WiFi and high speed internet access. We will also fix your PBX and Security Cameras. Just give us a call, any time, day or night, 365 days a year. You’ll always get live support.
ACT guarantees service from trained, professional technicians in the continental United States, Canada and some European Countries. In other areas, we’ll work with a network of local IT contractor or hotel staff to service the property, or send an ACT technician for an additional fee.
We generally do not. Our pricing is one of the best in the industry especially for the standard of excellence you receive.
Our only discount is a multiple property discount for ownership of 5 or more properties. You must sign up all those properties at the same time for the discount to apply.
30 Days. That’s right. If you are not happy with our service and doesn’t meet your needs, You can cancel at any time, with 30 days notice, and receive the remaining year’s balance as a refund. We also reserve the right to also cancel the contract at any time for abuse and non payment.
1. ACT requires a an incoming Internet connection from your local Internet Service Provider (ISP) for the guest network; ACT is not an ISP. We use this Internet connection to provide great, reliable high-speed wireless Internet access throughout your property. Your ISP will bill separately.
Note that ACT network speeds are limited to your ISP’s speeds. We’ll work with you to determine the amount of bandwidth required at the property, and recommend upgrades when needed.
2. Any additional Ethernet cables and related labour (if required) are the sole responsibility of the property. ACT will advise on where cables need to be run to guarantee a strong signal. If required additional charges will apply for all extended cable runs.
3. Initial installation and upgrades require an additional fee.